- Marketplace
- Social Media
- Wati.io
/ SERVICES SUMMARY
Wati.io is a powerful customer communication platform built on WhatsApp, designed to help businesses manage customer interactions at scale. With WATI, businesses can automate responses, manage multiple conversations, and deliver personalized customer support through WhatsApp, all from one centralized platform.
01 /
Automated Messaging
Use smart automation to handle common customer queries, reducing response times and improving customer satisfaction.
02 /
Multi-User Support
Manage multiple customer conversations at once, enabling your team to handle high volumes of interactions efficiently.
03 /
WhatsApp Business API
Leverage WhatsApp’s Business API to create a seamless communication channel for customer support, sales, and marketing.
04 /
Customer Experience
Deliver personalized responses and tailor customer journeys using templates and automation rules.
05 /
SMART Analytics
Track conversation metrics and customer engagement to optimize communication strategies and improve customer satisfaction.
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