Improve customer experience with Zonka, a powerful survey and feedback tool that helps businesses collect insights and track responses in real time.

Service Summary:

Zonka is a powerful customer and employee experience management platform that helps businesses collect, analyze, and act on feedback in real time. With customizable surveys, automated workflows, and actionable insights, Zonka enables organizations to measure satisfaction, improve service quality, and enhance overall experiences. Whether you’re gathering customer feedback, tracking employee engagement, or conducting NPS surveys, Zonka provides the tools to drive meaningful improvements.

Key Benefits:
  • Real-Time Feedback Collection: 
    Gather insights through customizable surveys across multiple channels.

  • Actionable Analytics: 
    Gain deep insights with reports, trends, and sentiment analysis.

  • Automated Workflows: 
    Trigger alerts and follow-ups based on feedback responses.

  • Multi-Channel Surveys: 
    Reach customers and employees via email, SMS, website, and kiosks.

  • Seamless Integrations: 
    Connect with CRM, helpdesk, and productivity tools for a streamlined experience.

Zonka

Turn Feedback into Action with AI-driven CX & Survey Platform.

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