Boost customer engagement with Freshchat, offering live chat, AI-powered bots, and multichannel support for seamless communication and faster resolutions.

/ SERVICES SUMMARY

Freshchat by Freshworks is a modern messaging platform that helps businesses engage customers through live chat, AI-powered bots, and multichannel support. With intuitive tools and automation features, Freshchat enables businesses to deliver personalized, real-time communication and improve customer satisfaction.

01 /

Real-Time Live Chat

Connect with customers instantly through live chat, ensuring quick resolutions and better engagement.

02 /

AI-Powered Bots

Automate responses to common queries with intelligent chatbots, reducing wait times and increasing efficiency.

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Multichannel Support

Seamlessly manage conversations from multiple platforms, including websites, apps, and social media, all in one place.

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Contextual Messaging

Provide personalized support with context-rich conversations and customer history at your fingertips.

05 /

Performance Insights

Track key metrics like response times and customer satisfaction to optimize your support strategy.

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